1. Brace yourself. Arguments will happen. You cannot
avoid them in an environment where everyone is overworked and the
stakes are high. So be prepared for disputes, and build relationships
that are strong enough to withstand them.
2. Bounce back. Don’t hold a grudge. If an employee
says something that upsets you, talk to them about it and then brush it
off. Don’t let minor differences in opinion leave lasting marks on the
relationship.
3. Be respectful. This is good advice for any
relationship, but it is particularly important in the workplace.
Remember that your employees are there because either you, or someone
else with decision-making power in your company, believe they are the
best people for the job. Show appreciation for the thankless hours and
special talents they contribute to your startup.
4. Be objective. Don’t let your personal
relationship with an employee cloud your judgment about her performance
at work. Be honest with yourself about that person’s strengths and
weaknesses. If you notice areas where she can improve, give her feedback
openly. If at any point it becomes clear that she is not the right
person for your company, have the courage to do the right thing for your
stakeholders, and, if need be, let her go.
